IT services built for every stage of your infrastructure.

Helpdesk Solutions

Trucore offers 24/7 NOC and Helpdesk Solutions, providing cost-effective IT support services. Our NOC team consists of project managers and support staff who manage IT related problems, providing proactive monitoring, troubleshooting, triage, resource identification, parts numbers, and action plans. Our support teams are on hand 24/7, ensuring customer satisfaction.

Full Time Resource Allocation

Our full time engineer allocation program is designed to be flexible and fully adaptable to your business needs. It covers end users, network and data center support. By supplementing your existing workforce with targeted skill sets, we ensure you find the right engineers when you need them, at the right budget. We work with you to configure the program to your requirements.

IMAC Service

Trucore handles IMAC service related to your data center and office. Whether you need rack and stack, hardware installation, or changing your data center equipment, our team of experts are fully trained to help implement the solution.

• Installs — equipment installation & cabling
• Moves — business relocation and office set up services
• Additions — installs of additional software and hardware
• Changes — repair or replace your business IT hardware

Asset Disposal and Destruction

Our highly skilled engineers help customers with destruction and disposal of assets in compliance with WEEE regulations. We ensure all customer data is safely destroyed before assets are recycled.

Third Party Maintenance

We provide resources globally to resolve data center issues within 4 hours. We supply parts onsite or place them securely in one of our forward stocking locations, giving customers peace of mind while minimizing downtime. By providing multi-vendor and engineering support, we're ideally positioned to mitigate any issues quickly, from old machines to the latest models.

Retail Support

A simple loss of connectivity means lost sales and customers. Our technical team minimizes downtime to keep customers operational. We support all kinds of installations from footfall counters, electronic point of sale, desktops, servers, switches and UPS. When required, onsite engineers are available on demand to ensure an exceptional customer experience.

Resource on SLA

Need a resource in 4 hours? We provide customers with flexible SLA options: 4 hours, 6 hours, 8 hours, or next business day. Our 24x7 service team deploys suitable engineers to meet customer requirements, working with you to provide the best possible solution within your budget.

Global Deployments

Our team of experts have extensive experience deploying desktops, servers and network devices globally. We help with the planning and execution of services, providing customers with greater savings and fast deployment.

AV Technology

We specialize in audio video installations. Our team of experts can install and deploy AV equipment in any environment, including offices, healthcare facilities and schools. We've helped many customers with telepresence as well as modern conferencing room installations, giving them fast, reliable and flexible service to meet ever-changing needs.

Wireless Surveys

Our global reach lets us provide wireless survey services in a fast, efficient manner. We have the expertise to conduct wireless surveys for all kinds of indoor and outdoor environments.

• Predictive Survey
• Pre-deployment Survey
• Post-deployment Survey

Cybersecurity Solutions

With the increasing reliance on computers, networks, programs, social media and global data, organizations face growing vulnerability to cyberthreats every day. Trucore's Cybersecurity Solutions offer comprehensive protection for your business against cyberthreats, with round-the-clock detection and response.